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Women's
Brands
OVER 50 YEARS of SERVICE! Mr.
C.E. Mosser, Robert C. Englin, and John W. Mosser founded our company
in October 1954. Tom W. Mosser (3rd generation owner) and Robert G.
Englin (4th generation owner) are carrying on the family business into
the new Millennium. |
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Call us toll-free 1-800-705-SHOE. Our Experts are waiting to give you the personal attention you deserve. Call with your questions or to order by phone. If you are calling outside our normal business hours or we are serving other customers, your message will be returned at the earliest opportunity. Want to work with the same Expert next time you call? Don't hesitate to ask for them by name! |
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| Email us 24-hours a day. Feel free to email us at customerservice@englinsfinefootwear.com. Most emails will receive a same day response. | ||||||
Checking Order Status is easy! Click here to login to your online, customer account using your email address and the user selected password entered at the time of your order. Our system will provide you with detailed information about the status of your order and get UPS tracking numbers (when available). You may also send and receive messages from our Experts and enjoy the convenience of placing new orders with your saved shipping information. Or, maybe email your friends and share the gift of comfort from the internet's most knowledgeable source of comfort shoes, EnglinsFineFootwear.com Having trouble logging in? Call us at 1-800-705-SHOE |
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Protect your personal information! At times, we may send you an email, leave a message on your online Order Status, or contact you via telephone about your order. In the event that you are contacted, please note the following: We will only contact you if it is necessary we speak with you to continue your order. On rare occasions, a single number miskeyed in a zip code or credit card number will prevent order processing or, as credit card authorization is secured at the time of shipment, it is possible that payment is declined. Even though the order was successfully processed through our online, customer ordering system, our pick & pack system authorizes and charges your credit card once we know your shoes are ready. If you receive an email, and/or voicemail regarding the necessity of your contact, call us at 1-800-705-SHOE as soon as possible to continue your order. Always get a name. When regarding personal and/or sensitive information, always know the name of the person you are talking to. Do not email sensitive information! As
a general rule, never send your credit card information via email as
they can be easily intercepted by outside sources. We will NEVER request sensitive personal identification such as Social Security, EIN, Drivers License, or Mother's maiden name. We will NEVER contact you via our Online Chat or any other form of third-party instant messaging program. Never give anyone sensitive information about your order via online chat. If you are contacted by a party requesting sensitive information about your order (address, full name, credit card, etc.) or past business with Englin's, EnglinsFineFootwear.com, or Mosser's Shoes, Inc., either through our Online Chat applet or any other form of instant messaging (AOL, Yahoo!, etc.), the party is committing fraud. Leave the conversation open and immediately call us toll-free at 1-800-705-SHOE Your cooperation is helping reduce your risk of identity theft. Your personal information is your property, protect it! Click here for more information about EnglinsFineFootwear.com site security |
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